Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
1. Introduction
Welcome to Qidient ("we," "our," or "us").
Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, mobile application, and related services (collectively, the "Platform").
By using Qidient, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect
We collect different types of information depending on how you interact with the Platform.
A. Information You Provide to Us
When you create an account, list a property, or contact other users, we may collect:
- Full name
- Email address
- Phone number
- Profile photo
- Business/agency details (for agents/brokers)
- Property details and uploaded media
- Identification documents (for verification, where applicable)
- Payment information (if subscription or featured listings are enabled)
B. Automatically Collected Information
When you use Qidient, we may automatically collect:
- IP address
- Device type and browser information
- Operating system
- Pages viewed and time spent
- Search queries and filters used
- Cookies and similar tracking technologies
C. Information from Third Parties
We may receive information from:
- Payment processors
- Analytics providers
- Identity verification services
- Advertising or marketing partners
3. How We Use Your Information
We use collected information to:
- Create and manage user accounts
- Publish and manage property listings
- Enable communication between buyers, renters, sellers, and agents
- Provide personalized property recommendations
- Send notifications and alerts
- Improve platform performance and user experience
- Process payments and subscriptions
- Prevent fraud, abuse, and unauthorized access
- Comply with legal obligations
4. Cookies and Tracking Technologies
Qidient uses cookies and similar technologies to:
- Remember user preferences
- Enable secure login sessions
- Analyze traffic and performance
- Personalize content and recommendations
You can control cookie settings through your browser preferences.
5. How We Share Information
We do not sell your personal information.
We may share information in the following situations:
A. With Other Users
- Contact details shared when you submit inquiries
- Agent profile information visible publicly
- Property listings published publicly
B. With Service Providers
We may share data with trusted third parties that help us operate the platform, such as:
- Cloud hosting providers
- Payment gateways
- Email service providers
- Analytics tools
C. Legal Requirements
We may disclose information if required by law or to:
- Comply with legal obligations
- Protect the rights and safety of Qidient users
- Prevent fraud or illegal activity
6. Data Retention
We retain personal information:
- As long as your account remains active
- As necessary to fulfill legal or regulatory requirements
- For dispute resolution and fraud prevention
You may request deletion of your account, subject to legal or operational limitations.
7. Data Security
We implement appropriate technical and organizational measures to protect your data, including:
- Secure HTTPS encryption
- Role-based access control
- Encrypted password storage
- Restricted internal access
- Regular system monitoring
However, no system is completely secure, and we cannot guarantee absolute security.
8. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Object to processing
- Withdraw consent
- Request data portability
To exercise these rights, contact us at: privacy@qidient.com
9. Children's Privacy
Qidient is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
If we become aware that we have collected data from a minor, we will take steps to delete it.
10. Third-Party Links
Our platform may contain links to third-party websites (e.g., property videos, external applications). We are not responsible for the privacy practices of those sites.
11. International Data Transfers
If you access Qidient from outside the country where our servers are located, your information may be transferred and processed in different jurisdictions.
By using the platform, you consent to such transfers.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically. When we do:
- We will revise the "Last Updated" date
- Significant changes may be communicated via email or platform notification
- Continued use of Qidient after updates constitutes acceptance of the revised policy
Questions About Your Privacy?
If you have any questions or concerns about this Privacy Policy or how we handle your data, please don't hesitate to reach out.